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The player from Portugal had their account abruptly closed overnight by Bdm Casino without receiving any prior notification. The casino's live chat agent also seemed to lack information about funds that were still stuck in the player's account.

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When you deposit money it happends a lot that you have to wait hours/days before you have it on you're account.

The player from Japan had deposited funds using Mifinity but was unable to withdraw through the same method. He had been instructed by the casino to deposit and withdraw in virtual currency, but the casino later disallowed such a transaction. The player had been left with no available methods to withdraw his winnings.

Страховка ставки. Специальная опция, позволяющая вернуть часть денег ставки безыскусственно посерединке события.

The player from Brazil had requested assistance to close his account as the casino's support team hadn't responded to his emails. After the Complaints Team had explained the difference between account closure and self-exclusion and asked the player to provide more details, the player had managed to close his account with the casino. Consequently, the issue had been marked as resolved by the Complaints Team.

As far as we know, no relevant casino blacklists include PinoCasino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

We had facilitated communication between the player and the casino. After some delay, the casino had reopened the player's account and restored the balance. The player confirmed they had successfully received all their money back. The issue had been resolved satisfactorily.

The player from Germany has deposited money into casino account but the funds seem to be lost. Player’s complaint has been resolved successfully.

Частичный возврат по экспрессу. Иногда букмекер возвращает штучка ставки по не-сыгравшему экспрессу.

Основная аудитория сайта – из СНГ, ссылка в Западной Европе и других регионах БК известна слабо.

We’re glad you feel satisfied with our service overall, but we are sorry to hear that you’re having difficulties with the verification.

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